Simply Knobs and Pulls Logo
Simply Knobs and Pulls Logo
Toll Free: (800) 308-7710
Hours: Monday - Friday: 8am - 5pm MST
Simply Knobs and Pulls Banner
No Restocking Fees Most Brands!

Return Policy

30 Day - No Charge - Return Policy

No Hassle Returns

If you would like to return any of your items (which are in like-new condition with original product tags and packaging) that have not been installed, used, or modified you may return the product at your expense within 30 days of your receipt. Additional fees for shipping internationally or orders shipped to HI or AK, or any minimum order fees are all non-refundable. All customers who place orders on our website www.simplyknobsandpulls.com/ are responsible for the accuracy of their product selection and information entered. All customers who place orders by phone or live chat must review their receipt for accuracy within 36 hours. 

There is NO restocking fee for any unused and/or unopened returned merchandise. You just need to pay your shipping costs to get the items back to us. Also, we cannot refund any initial shipping costs. Please include your Purchase Order number, and send your return to the following address:

Simply Knobs and Pulls

1278 W Tida Street

Meridian, ID 83646

Please Note: Buck Snort Lodge products are hand crafted and made to order. All products require a 10 day lead time. All orders that are either modified or cancelled, will have a 50% restock fee unless modified or canceled the same day of placed order.

All kitchen Islands, vanities, butcher block tops and wine racks will be subject to a 25% restocking fee.

Customer Reviews

Review:

I love you.

Quality:
Willard, Ken
San Luis Obispo, Ca
Review:

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Acri, Joseph
Enola, Pa
Review:

* Free shipping is great appreciated * Reasonable prices * Easy search * Item descriptions clear * Other on-line business entities offer promotional discounts

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Lim, Wayne
Olympia, Wa
Review:

Excellent website. We found what we needed with advance search and purchase was quick and easy.

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Turoci, Lina E
Kinderhook, Ny
Review:

I was more than pleased to find these pulls on your site. They are a very hard size to find - at least in Wisconsin - and they exactly match the ones that broke. Thanks for being there when I needed you. I will recommend others to your site.

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Thompson, Virginia
Sun Prairie, Wi
Review:

Easy website to navigate; great selection of products! Super simple checkout process. Thank you!

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Welsh, Jamie W
Neenah, Wi
Review:

I just sent in your purchase order 118057 for 8 satin nickel drawer pulls. My computer auto-filled my information and I noticed that an old phone number is listed. Please update my 3148422578 number to 3145184564. Thank you. Elaine Prosser 6119 Timberline Place Ct St. Louis, MO 63128

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Prosser, Elaine
St. Louis, Mo
Review:

Over the past couple of days, I told your customer service rep. what I had in mind. She was extremely helpful with design suggestions, then followed up by calling me several times to let me know if products were either discontinued, available, or she let me know when back-ordered products would be available.

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Bryant, Rosalind
Columbia, Sc
Review:

only comp with the sizes i needed check out was very smooth

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Chambers, Chris
Fort Mill, Sc
Review:

I didn't order enough knobs when I first ordered. I emailed your support staff for help in identifying the knobs. Two items had been removed from your website. However your staff checked with the manufacture and found they were still available. They then placed them back on your website so I could order them. Thank you.

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Dean, Mary
Marietta, Ga
Review:

Great shopping experience... easy and great product selection and pricing. We will come back to shop for our other home improvement projects.

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Delatorre, Edward
Katy, Tx
Review:

Website is very easy to navigate through. I like your wide selection.

Quality:
Morrow, Babette
Naalehu, Hi
Review:

WONDERFUL SELECTION! WE HAD SUCH SUCCESS WITH YOU BEFORE THAT WHEN WE NEEDED ADDITIONAL ITEMS WE CAME BACK TO YOU. THANKS!!!!!!!

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Hall, Teresa
Prescott, Az
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Website is very convenient and easy to shop...I like having 'other items' pop up that I may like. Also, sorting and defining options are excellent. Great site.

Quality:
Tomlanovich, Ann
Washington, Mi
Review:

I was searching for 64mm drawer pulls for a dresser I refinished. The local Home Depot did not stock this size. I Googled searched this item and found your company. The web site was easy to navigate and informative. Pictures accompany all of your products. Ordering was easy. Now, I hope my drawer pulls arrive soon, and are of high quality. I anxiously await their arrival.

Quality:
Licata, Michael
Kenmore, Ny
Review:

Website easy to use & products are easy to find. Ordered a few years ago to replace hardware in kitchen & now am doing the dining room. Prices can't be beat.

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Krueger, Debbie
Franklin, Wi
Review:

It was a pleasure using your website. Thank you! I have been trying to find knobs that match the knobs in my kitchen because a couple broke. I think that I found them on your website! I am definitely crossing my fingers! I have been hunting for them for a really long time! Thanks again!

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Pearson, Billee
Holmes, Ny
Review:

searching was easy and fun! took me a couple of days to narrow it down. I used my tablet and work to search and ordered on my desktop. You guys have the best prices I found on the net. thanks

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Dupuis, Jody
Hobe Sound, Fl
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Lauer, Al
Linfield, Pa
Review:

Prices were very good. The quality looks great in the photographs. I am updating an existing kitchen and cannot wait until these arrive.

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Tucker, John
Alexandria, Ky
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