Simply Knobs and Pulls Logo
Simply Knobs and Pulls Logo
Toll Free: (800) 308-7710
Hours: Monday - Friday: 8am - 5pm MST
Simply Knobs and Pulls Banner
No Restocking Fees Most Brands!

Return Policy

30 Day - No Charge - Return Policy

No Hassle Returns

If you would like to return any of your items (which are in like-new condition with original product tags and packaging) that have not been installed, used, or modified you may return the product at your expense within 30 days of your receipt. Additional fees for shipping internationally or orders shipped to HI or AK, or any minimum order fees are all non-refundable. All customers who place orders on our website www.simplyknobsandpulls.com/ are responsible for the accuracy of their product selection and information entered. All customers who place orders by phone or live chat must review their receipt for accuracy within 36 hours. 

There is NO restocking fee for any unused and/or unopened returned merchandise. You just need to pay your shipping costs to get the items back to us. Also, we cannot refund any initial shipping costs. Please include your Purchase Order number, and send your return to the following address:

Simply Knobs and Pulls

2465 N Elk Cove Way

Meridian, ID 83646

Please Note: Buck Snort Lodge products are hand crafted and made to order. All products require a 10 day lead time. All orders that are either modified or cancelled, will have a 50% restock fee unless modified or canceled the same day of placed order.

All kitchen Islands, vanities, butcher block tops and wine racks will be subject to a 25% restocking fee.

Customer Reviews

Review:

Was very pleased to find the exact draw pull needed to match existing ones which were no longer available at the big box hardware store.

Quality:
Barecki, Raymond
Caldwell, Nj
Review:

Your web site was easy to navigate. I was looking for a perfect match and you had them!

Quality:
Mcdermott, Lorraine
Pleasantville, Ny
Review:

Terrific website and search engine. Great prices and selection. Couldn't ask for more!

Quality:
Owen, Jennifer
Reno, Nv
Review:

I feel refund information should be listed.I was not aware that I simply could not return the item if it was not what it seemed on line. Your employee Dixie informed me that I could only exchange! She would send me how to return the drawer pulls "after" I ordered the replacement pulls. It is difficult to tell about the match if you need knobs and pulls. I sure hope the thirty I reordered is as seemed on line. If not I am up a creek and will be out of time with my builder.

Quality:
Lawrence, Rhonda
Baton Rouge, La
Review:

Listing the material that the pulls I ordered were made of would have been helpful in making my decision. I wanted to be sure I wasn't getting plastic.

Quality:
Delaney, William
Beavercreek, Oh
Review:

I ordered hardware from your company a couple of months ago and was pleased with the service and the overall experience.

Quality:
Taylor, Laurene E.
Spokane, Wa
Review:

I really like these pulls at a truly fantastic price - the first lot I ordered back in July arrived fast and safe. I be recommending your site to others. Lee

Quality:
Lewedag, Leila J
Doral, Fl
Review:

Quality:
Sudina, Rhonda
Gibsonia, Pa
Review:

It would help if your product descriptions included the material that the product is made from.

Quality:
Behrens, Kurt
Brattleboro, Vt
Review:

o.k

Quality:
Vaca, Ignacio
Chicago, Il
Review:

check out was fast and easy thank you

Quality:
Downing, Kathy
Fort Scott, Ks
Review:

It was really smoother than I expected!

Quality:
Rivera Ortiz, Gamaliel
San Antonio, Tx
Review:

Easy!

Quality:
Noye, Danny
Williamsburg, Pa
Review:

Site very easy to use. Will be happy to provide more feedback upon delivery and inspection.

Quality:
Chirumbolo, Jaime
Cold Spring, Ky
Review:

If the product is as good, I'll be back.

Quality:
Hicks, Michael
Colonial Heights, Va
Review:

Good selection and prices.

Quality:
Mccollom, Silvia
Houston, Tx
Review:

This is a pretty good site for knobs. The search options were the best, so I bought the knobs here. The checkout was fast and painless.

Quality:
Hanisco, Thomas
Takoma Park, Md
Review:

Very easy process.

Quality:
Larsen, Don
Juneau, Ak
Review:

Because I previously ordered pulls that were plastic and not acceptable, I believe these pulls are either enamel on metal or ceramic. A designation of material would be appreciated.

Quality:
Brow, Frank
San Pedro, Ca
Review:

Last order was great - received quickly, exactly what I ordered with no issues or concerns... THANKS!

Quality:
Luebben, Margaret
San Antonio, Tx
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