Simply Knobs and Pulls Logo
Simply Knobs and Pulls Logo
Toll Free: (800) 308-7710
Hours: Monday - Friday: 8am - 5pm MST
Simply Knobs and Pulls Banner
No Restocking Fees Most Brands!

Return Policy

30 Day - No Charge - Return Policy

No Hassle Returns

If you would like to return any of your items (which are in like-new condition with original product tags and packaging) that have not been installed, used, or modified you may return the product at your expense within 30 days of your receipt. Additional fees for shipping internationally or orders shipped to HI or AK, or any minimum order fees are all non-refundable. All customers who place orders on our website www.simplyknobsandpulls.com/ are responsible for the accuracy of their product selection and information entered. All customers who place orders by phone or live chat must review their receipt for accuracy within 36 hours. 

There is NO restocking fee for any unused and/or unopened returned merchandise. You just need to pay your shipping costs to get the items back to us. Also, we cannot refund any initial shipping costs. Please include your Purchase Order number, and send your return to the following address:

Simply Knobs and Pulls

2465 N Elk Cove Way

Meridian, ID 83646

Please Note: Buck Snort Lodge products are hand crafted and made to order. All products require a 10 day lead time. All orders that are either modified or cancelled, will have a 50% restock fee unless modified or canceled the same day of placed order.

All kitchen Islands, vanities, butcher block tops and wine racks will be subject to a 25% restocking fee.

Customer Reviews

Review:

Better than most!

Quality:
Kohn, Nancy
Cupertino, Ca
Review:

My previous order was processed and received timely and complete. Due to a slight change in the cabinets, I now need 2 additional pulls. My wife really likes the design and finish of these.

Quality:
Kotasek, James
Minneapolis, Mn
Review:

I ordered hardware from your company a couple of months ago and was pleased with the service and the overall experience.

Quality:
Taylor, Laurene E.
Spokane, Wa
Review:

Website is very convenient and easy to shop...I like having 'other items' pop up that I may like. Also, sorting and defining options are excellent. Great site.

Quality:
Tomlanovich, Ann
Washington, Mi
Review:

Good web site, very good selection, especially Copper (which is hard to find, even on-line). The Tech who answered my questions was efficient and speedy in responding and in finding further answers. I am bookmarking this site and referring it to my son.

Quality:
Murphy, Richard
Clearwater, Fl
Review:

Website very easy to use. Good information. I am a repeat customer.

Quality:
Campbell, Nancy
Licking, Mo
Review:

Great shopping experience - very quick. Wish price would updated on expedited shipping. Hope the product and shipment are as nice.

Quality:
Martin, Tamara
Fayetteville, Ar
Review:

I enjoy your website and shopping the wide variety of items and finishes. It would be helpful if backplate dimensions were listed. Thank you

Quality:
Lane, Sarah
Ft. Wayne, In
Review:

Excellent... search made sense!!! I needed to search by size and that was ideal... good job.

Quality:
Eiermann, Kristen
Avon, Oh
Review:

Was very pleased to find the exact draw pull needed to match existing ones which were no longer available at the big box hardware store.

Quality:
Barecki, Raymond
Caldwell, Nj
Review:

I am a return customer. Great products and quick shipping is appreciated.

Quality:
Mitchell, George
Mooresville, Nc
Review:

Your selection of knobs and pulls was great. Had so many to choose from. Also, they were a lot less expensive than other retailers.

Quality:
White, Mary Jo
Maryland Heights, Mo
Review:

Returns and reorders seem cumbersome. Hard to reach someone to let them know that exchanging merchandise. Dixie did call me back after I called twice and was very nice.

Quality:
Scott, Leisa
Brecksville, Oh
Review:

I have been looking for cup pulls in the finish and price I wanted for quite a while...and you had both the right finish and right price! Check out was effortless.

Quality:
Moffitt, Samuel
New Bern, Nc
Review:

The website was easy to navigate so searching for what I needed was simple. It was a pleasant surprise to encounter the vast selection and yet not experience any difficulty or confusion when narrowing my search. The prices were slightly higher than other sites but variety, quality, and ease in finding what I needed made it extremely worthwhile. Thank you!

Quality:
Escobar, Jessica
Miami, Fl
Review:

Locally, we have the usual Lowe's, Menards and Home Depot, but it's so much more of a chore to run to these places, only to find a limited supply of cupboard pulls and knobs to look at. Thanks for being there! Also, thanks for making our new cupboards pop just in time for the holidays. It took ordinary cupboards and made them what we wanted our family and friends to see!

Quality:
Holt, Gregory
Mount Morris, Mi
Review:

This was such an enjoyable shopping experience! Thank you

Quality:
Kokenos, Vada
Lake Stevens, Wa
Review:

Terrific website and search engine. Great prices and selection. Couldn't ask for more!

Quality:
Owen, Jennifer
Reno, Nv
Review:

Quality:
Andrews, Billy
Anchorage, Ak
Review:

It was great!

Quality:
Eiden-molinaro, Barbara
Washington, Oh
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