Simply Knobs and Pulls Logo
Simply Knobs and Pulls Logo
Toll Free: (800) 308-7710
Hours: Monday - Friday: 8am - 5pm MST
Simply Knobs and Pulls Banner
No Restocking Fees Most Brands!

Return Policy

30 Day - No Charge - Return Policy

No Hassle Returns

If you would like to return any of your items (which are in like-new condition with original product tags and packaging) that have not been installed, used, or modified you may return the product at your expense within 30 days of your receipt. Additional fees for shipping internationally or orders shipped to HI or AK, or any minimum order fees are all non-refundable. All customers who place orders on our website www.simplyknobsandpulls.com/ are responsible for the accuracy of their product selection and information entered. All customers who place orders by phone or live chat must review their receipt for accuracy within 36 hours. 

There is NO restocking fee for any unused and/or unopened returned merchandise. You just need to pay your shipping costs to get the items back to us. Also, we cannot refund any initial shipping costs. Please include your Purchase Order number, and send your return to the following address:

Simply Knobs and Pulls

2465 N Elk Cove Way

Meridian, ID 83646

Please Note: Buck Snort Lodge products are hand crafted and made to order. All products require a 10 day lead time. All orders that are either modified or cancelled, will have a 50% restock fee unless modified or canceled the same day of placed order.

All kitchen Islands, vanities, butcher block tops and wine racks will be subject to a 25% restocking fee.

Customer Reviews

Review:

I have bought pulls from you before and really liked them. Your service then was great. Hoping it will be the same this time!

Quality:
Lewedag, Leila J
Doral, Fl
Review:

You need to include sizes on your "pulls" (you did have the hole spacing on the larger pull I ordered). I had to go to the manufacturer's website to get sizes.

Quality:
Oles, David
Rochester Hills, Mi
Review:

Loved your site. Easy to use and had everything I was looking for. Now I hope one of the pulls work for me... Thank you.

Quality:
Vogler, Melissa
Eau Claire, Wi
Review:

I recently received an order from you and was pleased with the merchandise. However, shipping was a major hassle as UPS refused to leave the packages at the shipping address - our new home which we are renovating. We are not there all the time but we receive mail there and there are contractors working there all day every day. One of them was the carpenter who was waiting for the order so he could install the knobs and pulls. I had to make two trips to a UPS center to pick up the packages and it took 14 days to get the entire order. What did "Brown" do for me? Not much. Nancy Chennault

Quality:
Chennault, Nancy
Houston, Tx
Review:

very easy!

Quality:
Charles, Donald
St.thomas, Unlisted - None
Review:

nicely organized site with easy ordering.

Quality:
Kradel, Marie
Lansdale, Pa
Review:

I am having to buy more knobs because 2 of the ones I ordered a couple of months ago broke when I was installing them. The screws broke off and made the knobs unusable!

Quality:
Conklin, Cheryll
Howell, Mi
Review:

Placing the order was easy. We'll know how the total experience goes once we receive the product. If all goes well, we will place a larger order.

Quality:
Alvarez, Lori
Houston, Tx
Review:

searching was easy and fun! took me a couple of days to narrow it down. I used my tablet and work to search and ordered on my desktop. You guys have the best prices I found on the net. thanks

Quality:
Dupuis, Jody
Hobe Sound, Fl
Review:

Easy, good, quick.

Quality:
Pastore, Natalia
Baton Rouge,, La
Review:

Very good prices. Easy to shop & checkout was easy. Thanks!

Quality:
Ford, Kristi
Yucaipa, Ca
Review:

Quality:
Hull, Christine
Whispering Pines, Nc
Review:

So far so good. Took me a while to understand the filters but now that I do, it is much easier to review selection. Hope I will like my selection and a little nervous to try due to the restocking fee, but am hopeful it will work out.

Quality:
Scott, Leisa
Brecksville, Oh
Review:

Second time here. Very nice. Site well laid out, not of those 'click here's taking one to another click here, and then a third.

Quality:
Hogan, Kerry
Saint Paul, Mn
Review:

Great Variety at great prices. Thanks for the great website.

Quality:
Ventura, Frank
Newport Beach, Ca
Review:

Easy to use website! Good range of products. Able to find what I wanted easily.

Quality:
Fitch, Nancy
Bandon, Or
Review:

Liked the selection and your search engine.

Quality:
Simpler, Dana
Laurel, Md
Review:

Excellent... search made sense!!! I needed to search by size and that was ideal... good job.

Quality:
Eiermann, Kristen
Avon, Oh
Review:

Easy to find what I was looking for - THANKS !

Quality:
Bowman, Dan
Chester, Ga
Review:

Website is easy to use, prices are great. Overall I thought it was a pretty simple and efficient process. Thanks!

Quality:
Rovick, Anissa
Spokane, Wa
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