Simply Knobs and Pulls Logo
Simply Knobs and Pulls Logo
Toll Free: (800) 308-7710
Hours: Monday - Friday: 8am - 5pm MST
Simply Knobs and Pulls Banner
No Restocking Fees Most Brands!

Return Policy

30 Day - No Charge - Return Policy

No Hassle Returns

If you would like to return any of your items (which are in like-new condition with original product tags and packaging) that have not been installed, used, or modified you may return the product at your expense within 30 days of your receipt. Additional fees for shipping internationally or orders shipped to HI or AK, or any minimum order fees are all non-refundable. All customers who place orders on our website www.simplyknobsandpulls.com/ are responsible for the accuracy of their product selection and information entered. All customers who place orders by phone or live chat must review their receipt for accuracy within 36 hours. 

There is NO restocking fee for any unused and/or unopened returned merchandise. You just need to pay your shipping costs to get the items back to us. Also, we cannot refund any initial shipping costs. Please include your Purchase Order number, and send your return to the following address:

Simply Knobs and Pulls

1278 W Tida Street

Meridian, ID 83646

Please Note: Buck Snort Lodge products are hand crafted and made to order. All products require a 10 day lead time. All orders that are either modified or cancelled, will have a 50% restock fee unless modified or canceled the same day of placed order.

All kitchen Islands, vanities, butcher block tops and wine racks will be subject to a 25% restocking fee.

Customer Reviews

Review:

If your web designer would add a box "shipping address same as billing address" it would make ordering your products much easier :)

Quality:
Hall, Donald
Cranston, Ri
Review:

I was glad to find your company through Bing. I have an old piece of furniture and required 4 inch drawer pulls which I couldn't locate in stores in the area. I found, what I hope to be beautiful pulls and knobs, at a reasonable price. I hope I like them in person as much as I do on-line. I liked your search options as well, it helped me tremendously. Thank you Simply Knobs and Pulls!

Quality:
Tatko, Rita
Philadelphia, Pa
Review:

Quick

Quality:
Madsen, Kelly
Fort Worth, Tx
Review:

No problems.

Quality:
Illian, Pamela
Petaluma, Ca
Review:

The checkout experience was typical and worked fine. I had no trouble when looking for the bar pulls but, I had a specific look for I wanted for the knobs (for the bathroom) and it took two visits to the website to find what I wanted. The advanced search was a bit awkward and I ended up searching another way.

Quality:
Bergstrom, Bonni
Brentwood, Ca
Review:

We love the variety available on your sight!

Quality:
Liddle, Stephen
Sandy, Ut
Review:

please note that I added two more knobs thank you so much for your help!!!

Quality:
Galaway, L.davis
Orange, Ca
Review:

Your site is easy to navigate which I appreciated very much!

Quality:
Boughton, Macie
Eureka, Ca
Review:

I found the products I was interested in purchasing very easy to find. I would use this sight again for other purchases. Hopefully the shipping time will be as speedy.

Quality:
Johnston, Lynn
Winter Haven, Fl
Review:

Very good - Thanks.

Quality:
Whittle, Laura
Crestwood, Ky
Review:

I feel refund information should be listed.I was not aware that I simply could not return the item if it was not what it seemed on line. Your employee Dixie informed me that I could only exchange! She would send me how to return the drawer pulls "after" I ordered the replacement pulls. It is difficult to tell about the match if you need knobs and pulls. I sure hope the thirty I reordered is as seemed on line. If not I am up a creek and will be out of time with my builder.

Quality:
Lawrence, Rhonda
Baton Rouge, La
Review:

I looked all over for 4 3/4 center to center cabinet pulls that matched my style and of all the sites yours was the best in terms of variety and price. I will be back to your site :)

Quality:
Firoved, Amanda
Norfolk, Va
Review:

Great selection, check out was painless. Thanks

Quality:
Tucker, James
Foxfield, Co
Review:

You had it. Price was right. Purchase form was easy. Couldn't ask for more. Well except cheaper shipping would always be nice. Two gallons of gas to ship two knobs. But what the hay. All in all a good online shopping experience.

Quality:
Heacox, Ralph
Anacortes, Wa
Review:

Found a pull that I liked, but had to go back a couple screens to find different finishes. If there was a link on the bottom of the page with other available finishes, it would be great.

Quality:
Grover, Scott
North Logan, Ut
Review:

The shipping was supposed to be free. I have a shipping charge on my invoice in the amount of $45.00. Please reimburse my credit card.

Quality:
Hackney, Rebecca
Trabuco Canyon, Ca
Review:

Your website is very easy to negotiate and you have an excellent selection of items. Thank you!

Quality:
Strommen, Linda
Glen Head, Ny
Review:

Love your prices and free shipping!!!

Quality:
Zirker, Lacey
Moscow, Id
Review:

No problems everything good.

Quality:
Mckenzie, Tina
Oak Forest, Il
Review:

Very easy to use and search. Thank you

Quality:
Witter, Richard
Burbank, Ca
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