No Hassle Returns
If you would like to return any of your items (which are in like-new condition with original product tags and packaging) that have not been installed, used, or modified you may return the product at your expense within 30 days of your receipt. Additional fees for shipping internationally or orders shipped to HI or AK, or any minimum order fees are all non-refundable. All customers who place orders on our website www.simplyknobsandpulls.com/ are responsible for the accuracy of their product selection and information entered. All customers who place orders by phone or live chat must review their receipt for accuracy within 36 hours.
There is NO restocking fee for any unused and/or unopened returned merchandise. You just need to pay your shipping costs to get the items back to us. Also, we cannot refund any initial shipping costs. Please include your Purchase Order number, and send your return to the following address:
Simply Knobs and Pulls
1278 W Tida Street
Meridian, ID 83646
Please Note: Buck Snort Lodge products are hand crafted and made to order. All products require a 10 day lead time. All orders that are either modified or cancelled, will have a 50% restock fee unless modified or canceled the same day of placed order.
All kitchen Islands, vanities, butcher block tops and wine racks will be subject to a 25% restocking fee.