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Simply Knobs and Pulls Logo
Toll Free: (800) 308-7710
Hours: Monday - Friday: 8am - 5pm MST
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No Restocking Fees Most Brands!

Privacy Policy

What information does Simply Knobs and Pulls collect?

Simply Knobs and Pulls collects information from our customers when an order is placed on our website.

Also, when registering on our site you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..

What does Simply Knobs and Pulls use your information for?

Any of the information Simply Knobs and Pulls collect from you may be used in one of the following ways:

  1. To personalize your experience (your information helps us to better respond to your individual needs)
  2. To improve our website (Simply Knobs and Pulls continually strive to improve our website offerings based on the information and feedback Simply Knobs and Pulls receive from you)
  3. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  4. To process transactions
  5. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  6. To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, Simply Knobs and Pulls include detailed unsubscribe instructions at the bottom of each email.

How does Simply Knobs and Pulls protect your information?

Simply Knobs and Pulls implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

Simply Knobs and Pulls offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) WILL NOT be stored on our servers.

Does Simply Knobs and Pulls use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

Simply Knobs and Pulls use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that Simply Knobs and Pulls can offer better site experiences and tools in the future. Simply Knobs and Pulls may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Does Simply Knobs and Pulls disclose any information to outside parties?

Simply Knobs and Pulls DO NOT sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Simply Knobs and Pulls may also release your information when Simply Knobs and Pulls believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Childrens Online Privacy Protection Act Compliance

Simply Knobs and Pulls are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), Simply Knobs and Pulls do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.simplyknobsandpulls.com//terms.php

Other Hardware Vendors

This site may not be used by other hardware vendors to search for and/or use our product definitions for personal gain. Please use your own site.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If Simply Knobs and Pulls decide to change our privacy policy, Simply Knobs and Pulls will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on November 22nd, 2012.

Contacting Us

If you have other questions or concerns about our privacy policy, please do not hesitate to call us at (800) 308-7710 or send us an e-mail at company@simplyknobsandpulls.com.

Customer Reviews

Review:

Quality:
Chimenti, Jean B
Erie, Pa
Review:

We love the variety available on your sight!

Quality:
Liddle, Stephen
Sandy, Ut
Review:

Great as is.

Quality:
Barrett, Ted
Ellijay, Ga
Review:

Very easy.

Quality:
Dawson, Brad
Bremerton, Wa
Review:

Very easy. Thank you. You had everything and more of what I was searching for.

Quality:
Carmichael, Andrea
Spring, Tx
Review:

Great website - easy to find product needed, easy to order. Thanks.

Quality:
Keilani, Wendy
San Diego, Ca
Review:

No problem. This was very easy.

Quality:
Mcalpine, Lloyd
Yucaipa, Ca
Review:

Found what I wanted and a reduced price from other vendors. Haven't received items yet but shopping was straight forward and simple.

Quality:
Howard, Katherine L
Marsing, Id
Review:

Nice site, good to search by hole spacing.

Quality:
Lesperance, Jeff
Livonia, Mi
Review:

I didn't see where to place the promo code - please provide 10% discount.

Quality:
Locke, Christopher
Whitehorse, Unlisted - None
Review:

Nice site. It would help to know the shipping charges ahead of time. It would help a good deal. Thank you.

Quality:
Von Lockette, Paris
Burlington, Nj
Review:

Great experience, easy to navigate around your site. One suggested improvement for international customers - provide descriptions of delivery options. The descriptions provided are obviously for domestic US use - it would be handy to have an understanding of what the options were for my country. I understand it's hard to be specific but a range of days would assist in knowing what level to select. Many thanks Cathy Thorpe

Quality:
Thorpe, Cathy
Mascot, Unlisted - None
Review:

I recently received an order from you and was pleased with the merchandise. However, shipping was a major hassle as UPS refused to leave the packages at the shipping address - our new home which we are renovating. We are not there all the time but we receive mail there and there are contractors working there all day every day. One of them was the carpenter who was waiting for the order so he could install the knobs and pulls. I had to make two trips to a UPS center to pick up the packages and it took 14 days to get the entire order. What did "Brown" do for me? Not much. Nancy Chennault

Quality:
Chennault, Nancy
Houston, Tx
Review:

What is double twenty one o seven?

Quality:
Westhaver, Missy
Dorchester, Ma
Review:

Very easy purchase--thank you

Quality:
Patterson, Rita
Fairfax, Va
Review:

Just what I needed... Simply and quick. Had what I needed and I was done in 10 minutes... Far cry from the 45 minutes it took at the big chain store.

Quality:
Franklin, Brenda
Murrieta, Ca
Review:

You site was easy to use. I liked the tips in your search field that let me refine the number of items to view.

Quality:
King, Anne
Raleigh, Nc
Review:

Great selection, great prices, easy checkout!

Quality:
Kinsler, Jeanne K
Westminster, Md
Review:

Quality:
Bustos, Jose
Bacliff , Tx
Review:

I had a little problem with checkout. Clicking the item (to check the description) brought up a new page. After using the browser back button, the drop-down menus were cleared. Then unclicking the use billing address checkbox (to copy the reselected drop-down selections to mailing) cleared fields in the billing address.

Quality:
Miyake, Keith
San Jose, Ca
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